Privacy Policy

At Firekind, your privacy is important to us. This policy explains how we handle your personal data when you use our subscription-based content creation platform at firekind.io.

Last Updated: September 7, 2025

1. Who We Are

Firekind is the company behind firekind.io.
For any privacy-related questions, contact us at team@firekind.io.

2. What Data We Collect and Why

Account and Profile Information

When you create an account, we collect your name, email address, profile information, and subscription details. This includes your subscription tier, billing information, and account status.
Legal basis: Contract performance and legitimate interest in providing our services.

Content and Usage Data

We store all content you create through our platform, including articles, batch information, brand voice settings, and client workspace data. We also track your usage patterns, feature interactions, and platform activity to improve our services.
Legal basis: Contract performance and legitimate interest in service improvement.

WordPress Integration Data

When you connect your WordPress site, we collect your site URL, username, and application password to enable content publishing. We only use this information to manage content created through our platform on your WordPress site.
Legal basis: Contract performance and consent.

Billing and Payment Information

We collect billing information and payment details through Stripe, our payment processor. This includes subscription status, payment history, and billing addresses. Stripe handles the secure processing of payment information.
Legal basis: Contract performance and legal obligation.

Technical and Error Data

We collect technical information including error logs, system performance data, and security monitoring information to maintain and improve our platform.
Legal basis: Legitimate interest in platform security and improvement.

Analytics and Marketing

We use Google Analytics (with anonymized IPs) and may collect email addresses for marketing communications via Mailchimp.
Legal basis: Consent via our cookie banner and marketing opt-ins.

We do not sell or rent your data to third parties.

3. Who We Share Your Data With

We use trusted third-party providers to operate our services:

Supabase - Database hosting and authentication services
Stripe - Payment processing and billing management
Google - Analytics and OAuth authentication
Mailchimp - Email marketing and communications
WordPress - Content publishing integration (when you connect your site)
Cookiebot - Cookie consent management

All providers are GDPR-compliant and use appropriate data protection measures. We do not share your personal data with any other third parties except as required by law.

4. Your Rights and Data Control

You have the right to:

Access - Request a copy of all personal data we hold about you
Correction - Request correction of inaccurate or incomplete data
Deletion - Request deletion of your account and associated data
Portability - Export your content and data in a portable format
Restriction - Request limitation of data processing in certain circumstances
Objection - Object to processing based on legitimate interests
Withdraw Consent - Withdraw consent for marketing communications at any time

To exercise your rights, email us at team@firekind.io. We will respond to your request within 30 days.

5. Cookies

We use cookies for analytics and functionality. You can control your cookie preferences at any time through our cookie banner.

View our full cookie declaration here: Cookie Declaration

5. Data Retention

Account Data: Retained until you request account deletion or cancel your subscription
Content Data: All articles, batches, and content are retained until account deletion
Billing Records: Retained for legal and tax compliance purposes as required by law
Usage Analytics: Retained for service improvement and analytics purposes
Error Logs: Retained for technical troubleshooting and security monitoring
Marketing Data: Email addresses retained until you unsubscribe or request deletion
Google Analytics: Data retained for 14 months with anonymized IPs

Note: When you delete your account, we will delete all user content and profile data. However, we may retain certain information (such as billing records and error logs) for legal compliance and technical purposes as described above.

6. Security and Data Protection

We implement appropriate technical and organizational measures to protect your personal data:

Data encryption in transit and at rest
Access controls and authentication systems
Regular security monitoring and incident response procedures
Secure data storage in US-based facilities
Limited access to user data by authorized team members only

In the event of a data breach that may affect your personal information, we will notify affected users within 72 hours of becoming aware of the breach, as required by applicable law.

7. Age Restrictions

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our services or provide any personal information to us.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at team@firekind.io

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